LOCATION
Todd Wehr Center (TWC)
HOURS
Monday-Sunday: 6 a.m.-midnight
Student Mailroom Window Hours
Monday-Friday: 10 a.m.-7 p.m.
Saturday: 9 a.m.-2 p.m.
Sunday: Closed
*这些时间可能会有所变化，在大量货物运输和消毒/清洁期间，邮件收发室的窗口可能会关闭.
CONTACT
Student Mailroom: 262-551-5753 or studentmailroom@qbemall.net
Campus Mailroom: 262-551-5711
RECEIVING MAIL
Todd Wehr中心(TWC)的学生邮件收发室包括安全的邮件储物柜和邮件收发室窗口. Students can access the lockers during regular TWC hours of operation. 由于学生收发室空间有限，学生只能在每学期结束前取回他们的信件和包裹.
In order to expedite the process of students receiving packages, the Package Concierge system was implemented. Whenever a student receives a package, the mailroom employees will try to place packages into the system. This is not always possible — if the package is too large, perishable, the student has not established a package concierge account, or if there is no room left in the lockers, the student will receive an email from the student mailroom. 信件和杂志也直接送到学生收发室，通常不会放在包裹礼宾系统中.
当学生收到学生收发室收到他们的包裹或信件的通知时, they can come to the window during operating hours, tell the employee(s) working their name and show their student ID. 请告诉工作人员你收到的邮件是包裹、信件还是两者都有. The employee will then retrieve the package or letter. If it is a package, the student will be asked to sign for it.
If you are unable to pick up your packages or mail from the student mailroom, it is possible to send a friend to pick them up for you. In order to do this, the student needs to send an email to studentmailroom@qbemall.net 说明他们在邮件收发室有件东西，他们授权他们的朋友(包括朋友的名字和姓氏)在他们的地方取包裹/信件. 朋友必须出示他们的身份证件，让员工知道他们要取谁的包裹并签收.
如果学生收到一封电子邮件，说明他们的包裹已被放置在包裹礼宾系统中, that email will contain a barcode and the student’s username. When the student goes to retrieve the package from the locker system, 他们可以输入用户名或扫描电子邮件提供的条形码(不是他们的学生证). The system will then prompt them to enter a pin. Around the beginning of the school year, the student will get an email from the Package Concierge system with a link, 提示他们建立一个pin，他们可以用它来检索他们的包裹. Once the student has entered their pin, a locker will open, and they can take their packages out of the locker. Once the locker is completely empty, as more than one package may be inside a locker for a person, close the door and hit the “Log Out” button on the kiosk screen.
If the student does not receive an email to establish an account, 他们应该伟德手机APP或者去学生收发室，我们可以帮他们安排一个.
我们鼓励学生在他们第一次延长假期(如.e. winter break or summer break). If a student receives mail over a break, and it has the correct postage type on it, it can be forwarded to the student. Mail can also be held until the next semester upon request. If a student does not provide a forwarding address, 学生收发室可能会联系学生，以便学生在返回校园之前收到他们的邮件.
一旦学生毕业，向学生收发室提供转发地址尤为重要, or if they become commuters. 如果学生未能提供转发地址或没有回应学生收发室，他们希望如何处理他们的邮件, their package/letter may be returned to the original sender.
We also encourage students, especially upon graduation, 与美国邮政总局和向校园发送邮件的企业更改其转发地址，以便他们能够及时将邮件送到正确的地址.
AMAZON PACKAGES
Todd Wehr中心的学生收发室有一个亚马逊储物柜，用来存放来自亚马逊的货物. 我们的Amazon Hub Locker，“Phil”是学生可以选择寄送包裹的一个选项. 亚马逊员工直接将包裹送到这个储物柜，里面的包裹不会通过学生或校园收发室处理.
Not all packages will be able to be sent to the locker, depending on size and availability in the locker system. However, 使用Phil的学生可能会发现运输速度有时更快, though this is not always the case.
Once a package is placed into the Phil locker by Amazon, 帐户持有人将收到一个带有pin的通知，他们可以使用该pin从黄色储物柜中取回他们的包裹.
要使用Phil，订购的人需要选择Phil作为送货地址. This can either be done through the “Your Addresses” tab and selecting “Add Address” > find an Amazon pickup location. This can also be done in the checkout process when adding a shipping address.
虽然Phil是将亚马逊包裹运送到校园的一种便捷方式，但它并不是唯一的方式. 包裹可以像平常一样写地址，它们将通过学生收发室处理.
SENDING MAIL
学生可以通过访问位于设施大楼的校园收发室来邮寄包裹. 信件可以放在USPS的蓝色邮箱里，该邮箱位于校园大道上，在塔伯大厅前面.
STUDENT MAILING ADDRESSES
所有寄给学生的包裹和信件应按以下方式写:
Student Name
Carthage College
2001 Alford Park Drive
Residence hall and room number
Kenosha, WI 53140
If you have any questions or concerns, please contact studentmailroom@qbemall.net, or stop by the mailroom window and ask the employees. 他们会尽力帮助你解决你可能遇到的任何问题.
